AI that reads the ticket so you don’t have to.
AI-generated summaries. OCR-powered screenshots. Organized attachments.
Built for agents who do real work.
Tired of reading through long tickets and digging through endless files and screenshots?
You are not alone!Support agents lose HOURS every week to:- Endless scrolling through ticket details
- Opening image after image just to find a small detail
- Manually rewriting summaries for next-tier support handoffZenBriefr simplifies all of that.
How it works
🧠 AI-Powered Summaries: Quickly grasp ticket content.🖼️ OCR for Screenshots: Extract text from images effortlessly. (Full or Region)📁 Organized Attachments: Manage files without clutter.📋 One-Click Inserts: Seamlessly add information to replies.
Designed for Simplicity✨
🧼 Clean, fast, and built for agents—not engineers.🖱️ A simple interface that just works—right inside Zendesk.🚫 No clutter. No learning curve. Just clarity.⚡ Intuitive, lightweight, and built to save you clicks.👓 Looks like a helper. Works like a pro.
When you join our waitlist now,
you’ll get:
🧪 Early access to the private beta -
Be one of the first to test ZenBriefr inside Zendesk.💸 Exclusive lifetime pricing -
Lock in a one-time $99 deal before public launch.✋ Influence the roadmap -
Share your feedback and help shape future features.👀 Sneak peeks + feature previews -
Get behind-the-scenes updates as we build.🤝 Direct access to the creator -
Ask questions, get support, and be part of the journey.
🚀 Join the waitlist and make your Zendesk life easier—starting now.
We're getting ready to launch...
-and we’d love to work with a small number of early users to shape it with us.
Summary AI is already integrated
OCR works with full screenshot & region selection
Image and File grouping & insert-to-comment ready
Final polish & Zendesk Marketplace (setup in progress)
What is on the roadmap?
🔹 Knowledge base article suggestions (based on ticket content)🔹 Similar ticket detection (related cases)🔹 Suggested replies based on past tickets and/or KBs